Privacy Policy
How is my private data used and stored?
This privacy policy explains how I collect, use, and store your personal information in line with UK data protection law (UK GDPR and the Data Protection Act 2018).
Who I Am:
I am a counsellor in private practice. I am the data controller for any personal information you share with me.
What Information I Collect:
I may collect and store the following information:
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Your name and contact details (such as email address and phone number)
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An address and emergency contact number in case I need to ask for a welfare check
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Information you provide when you get in touch or attend sessions
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Brief notes relating to our work together
How I Use Your Information:
I use your information to:
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Respond to enquiries
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Arrange and provide counselling sessions
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Maintain brief records of our work
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Meet professional and legal responsibilities, such as attending supervision.
Confidentiality:
Everything you share in counselling is treated as confidential. The main exception is if there is a risk of serious harm to yourself or others, or where required by law.
I also discuss my work in regular supervision. This is done in a way that protects your identity.
How Your Information Is Stored:
Your information is stored securely and kept only for as long as necessary in line with professional guidelines.
This may include:
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Secure digital storage (password-protected)
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Locked physical storage (if applicable)
How Long I Keep Your Information:
I typically retain records for 5–7 years after our work ends, in line with professional recommendations. After this time, records are securely destroyed.
Your Rights:
You have the right to:
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Access the personal information I hold about you
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Request correction of inaccurate information
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Request deletion of your data (where applicable)
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Withdraw consent where relevant
Please note that there may be limits to these rights in certain circumstances (for example, where I am required to retain records for legal or ethical reasons).
Cookies and Website Use:
This website may use basic cookies to improve functionality. No personal data is collected without your knowledge.
Contact:
If you have any questions about this policy or how your data is handled, you are welcome to get in touch.
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your data is handled.